My 2022 Predictions for Healthcare: Not a One

A month ago, I was talking with my editor about my next article. I’ve never written a typical healthcare prediction article, so we thought maybe this would be the year to try (cue laugh track). I could cover big topics like staffing, vaccines, technology, new delivery models, policy shifts, money shifts. But when I sat […] Continue Reading

Staffing Shortages in Healthcare: 3 Leadership Superpowers to Use Now

Like an average Joe or Jane who has been bitten by a radioactive spider or exposed to an alien artifact, the average employee has emerged from the last two years with a superpower. With that new economic power comes a new perspective on life and work, especially in healthcare. They’re tired of feeling exhausted, overwhelmed, under-appreciated, […] Continue Reading

3 Challenges Healthcare Leaders Will Face in 2022

When the vaccine was available for my 83-year-old mother-in-law, she told us she was waiting for a call from her doctor’s office to schedule an appointment. I asked, “Did you check your email?” “No, why would they email me?” But of course, they had, through the patient portal. A few weeks later, she said, “Do […] Continue Reading

Creating a Hybrid Workplace Strategy

This spring, my organization, like many others, discovered that we were standing atop a “burning platform.” I think the best thing to do when you’re facing leadership urgencies is to try to see through them to the opportunities. Take the two burning issues we were facing. 1. The demand for a hybrid workplace. Data gathered over […] Continue Reading

It’s Time to Reengage Patients and Bring them Back to the Practice

Recently, I was asked why there’s been a “permanent” drop in patient visits for some practices or providers. I was initially stumped by the question. After a little thought, I gave the same response I’ve given to so many questions in the past year: “We don’t know yet if that’s true.” Yet in Medscape’s annual […] Continue Reading

Healthcare Leadership for Balance, Not Battle: Grow Your True Genius

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information.” When Winston Churchill shared this wisdom, I doubt he was thinking of healthcare leadership in the twenty-first century. Doctors, nurses, and other providers understand the Churchill quote viscerally. It’s a description of every minute of their workday. Danielle Ofri even created […] Continue Reading

The Mystery of Technology and Healthcare: 3 Clues to Follow Now

Way back in 2014, the world faced a milestone—of sorts. It certainly said something about how far we had come in our technological lives. A man in Taiwan filed for divorce from his wife, claiming her smartphone addiction as the cause. I doubt it was the first time technology and relationships clashed in exactly that […] Continue Reading

Flappers, Dante’s Inferno, and the Art of Medicine: A Conversation with ZDoggMD

Today, medicine is a business, informed by science, that desperately needs more art. The art of medicine is the best business there is. In an epic conversation with Zubin Damania, MD—aka ZDoggMD—we cover the challenges of the art, the science, and the business, and especially the balance between them. Even better, we take a host […] Continue Reading