For physicians to do a good job, they need a partnership with their patients. They need to get to know them, their needs, and their social determinants of health so that they can build a therapeutic plan that makes sense. For patients, when there is trust and communication in the relationship, the outcomes are significantly […] Continue Reading

Today, women make up about 50 percent of all physicians, yet less than 25 percent of executive leadership positions in healthcare are held by women. We need to be able to call out the unconscious biases that keep women from ascending. Research by LeanIn.org and McKinsey & Co, which spawned a series about men, women, and […] Continue Reading

“Yes, we want more efficiency and precision, but medicine is losing its human touch.” A succinct description of why we need to balance the art of medicine with the business and science of medicine. But how do we achieve it? How do reengage professionals who feel burnt out and disenchanted. How do we carve away […] Continue Reading

I ended chapter 6 of Back to Balance with a hopeful vision: “We have all been present at the creation of something that could be extraordinary. I, for one, can’t wait to see where the technology takes us next.” When it comes to digital health technology, the greatest possible benefit is really excellence in delivery of […] Continue Reading

Our overly intense focus on standardizing health care processes is deteriorating a doctor’s ability to treat each patient as a unique person and focus on getting to the best outcomes. Technology plays a role in reinforcing the focus on process, and getting in the way of the physician-patient relationship. Here’s my challenge to Health IT […] Continue Reading

For many in health care, looking up from the frontline can be like looking up at the surface of the water from 500 feet under the ocean. But balancing the demands on us—our time, our energy, our resources—can be done. We have the option of running healthy practices, financially, and doing more of what we […] Continue Reading

We will never turn back the clock in medicine, nor do most of us really want that. There’s a logical, powerful evolution for how we practice medicine today, even those things causing the greatest dissatisfaction. But we also can’t keep asking how to make some things incrementally better. That won’t lead to effective change that […] Continue Reading

“Right now, on my left wrist is a wearable. Does it make me healthier? Does it improve my relationship with my doctor?” These questions and a few other meaningful inquiries should drive the conversations we’re having about wearables, patient access to health data, remote health services and other health-tech industry darlings. The challenge we’re facing […] Continue Reading