What happens behind the curtain in healthcare

As a patient, understanding what happens “behind the curtain” can help you better cope with modern healthcare realities. In this conversation with Kathryn Zox, I outline the essentials that we should all know, and that will help us each contribute to positive change. Listen to the interview Continue Reading

The Art of Medicine Is on Life Support, and That’s Bad for All of Us

At the front lines of medicine—where physicians, patients, and practices meet to heal injury and illness—frustration is rampant. As the art of medicine slips down the totem pole, the things that can make medicine more rewarding and more effective fall with it. It doesn’t have to be this way. We all have the power to […] Continue Reading

Health Care that Works: 3 Shifts to Help Get Us There

What if health regulators agreed that for every new complex responsibility they want to require of patients, physicians, or medical practices, they first take one away? What if we asked physicians what they really wanted and then used that to incentivize them instead of money? What if we gave trusting relationships in medicine room to […] Continue Reading